FAQ

ORDERS

How long does it take to process my order?

Orders are normally processed within 1–3 business days after payment authorization.

Processing time does not include shipping time.

How do I know my order has been received?

After successfully placing an order, you should receive an order confirmation at the email address supplied during checkout.

Please check your spam or junk folder if you do not see the confirmation.

Can I change my order after placing it?

Contact us as soon as possible at aaronherring157@gmail.com.

We will try to accommodate requests made before fulfillment begins, but changes cannot be guaranteed once an order has entered processing.

Can I cancel my order?

Please contact us immediately if you wish to cancel.

If the order has already entered fulfillment or shipped, cancellation may no longer be possible. You may instead use our return procedure after delivery where the merchandise is eligible.

SHIPPING

How much does shipping cost?

Standard shipping is free under our current shipping policy.

How long does shipping take?

Orders normally require 1–3 business days for processing, followed by approximately 5–8 business days for delivery.

Will I receive tracking information?

When tracking is available, we will send it to the email address associated with your order after dispatch.

What should I do if my package is delayed?

If your package has not arrived within a reasonable period after its estimated delivery window, contact us with your order number so we can review the tracking information.

RETURNS & REFUNDS

What is your return period?

Eligible merchandise may be returned within 14 calendar days after delivery.

Are returns free?

Yes. We provide free return shipping for eligible returns initiated within 14 days, provided you follow the authorized return procedure supplied by our customer service team.

How do I start a return?

Email aaronherring157@gmail.com with your order number and the item(s) you wish to return.

Do not send a return without first receiving return instructions.

What condition must returned clothing be in?

Items must generally be unworn, unused, unwashed, unaltered, and in original condition with their original tags attached.

When will I receive my refund?

Once your return has been received and inspected, approved refunds are generally processed within 5–10 business days.

Your bank or payment provider may require additional time to display the refund.

What happens if my item arrives damaged?

Contact us as soon as reasonably possible with your order number and photographs. We will review the issue and provide an appropriate remedy.

PAYMENTS

How are payments processed?

Available payment methods are displayed during checkout. Payments may be securely processed through Shopify Payments, our payment processing service where available.

Does ANBUZZ store my full card number?

We do not ordinarily store your complete payment card number or card security code on our own systems. Sensitive payment information is handled by the applicable payment processor.

Are prices tax inclusive?

Where our website identifies a price as tax-inclusive, applicable taxes are included in that displayed price.

For U.S. transactions where applicable sales tax depends on the customer’s shipping destination, tax treatment may instead be calculated according to applicable state and local requirements and displayed before order confirmation.

PRIVACY & COOKIES

Does ANBUZZ collect personal information?

Yes. We collect information reasonably necessary to process purchases, deliver orders, provide customer support, protect the website, and operate our business. Additional processing for analytics or advertising is subject to applicable privacy requirements.

Does the website use cookies?

Yes. We use cookies and similar technologies for website functionality and may use optional technologies for analytics, personalization, and advertising.

Can I reject advertising or analytics cookies?

Where consent is required, our cookie interface should allow you to Accept, Reject, or Manage Preferences for optional technologies.

Rejecting optional cookies should not prevent basic shopping functionality, although certain personalized features may become unavailable.

Can I change my cookie choices?

Where supported, you can reopen the site’s cookie or privacy settings and update your preferences.

PRODUCTS & SIZING

How do I choose the right size?

Please refer to the size information displayed on the relevant product page. Because sizing and fit may vary by style, we recommend reviewing the measurements for the individual product before ordering.

Will product colors look exactly the same as they do online?

We make reasonable efforts to display colors accurately, but appearance may vary depending on your screen, device, brightness, and display settings.